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Cryptic Studios has withdrawn the special deals that were offered to players who signed up for long-term subscriptions to the upcoming MMO, Champions Online, because they have sold out.
The offers, which were due to last until 1 September, were retracted when Cryptic unexpectedly reached its limit. Fans who were hoping to take advantage of the discount deals, which also offered exclusive in-game items, we left feeling upset about the situation. Although Cryptic did state that there were a limited amount of these subscriptions available, players feel the message wasn't clear enough.
Cryptic responded to the situation by releasing the following statement:
"We'd like to take a moment and hopefully clear up any confusion regarding our discounted Champions Online lifetime and six-month subscription offers...
First, we do sincerely apologize for the rather abrupt end to the promotional offers. It was never our intention to spring that news on our fans or anyone else. In short, we had an allotment of special subscription packages to sell over a fixed time (ending September 1). When we began approaching the offer cap before the date cap, we had to message. Frankly, we never suspected our special offers to be so popular.
While we did mention that supplies were limited in an announcement post, we definitely should have emphasized our limits more explicitly in all our messaging. Again, we just never expected supply to be any kind of an issue. The community response to our offers has been... amazing.
It's hard for all of us here at Cryptic to see outcry in our communities. We work day and night to create the best gaming experiences we can and any missteps – big or small – on the long, winding, and sometimes treacherous path of development are always regrettable.
We do apologize for any inconvenience this may have caused you and we do sincerely hope you understand and come play Champions Online with us this September. "
Check out our hands-on preview of Champions to see what all the fuss is about.
| Developer: | Cryptic Studios |
| Publisher: | Atari |
| Release: | 04 Sep 2009 |
User comments
2. If you didn't get a chance to sign up for the lifetime subscription you'll be happy in a few months when Bill Roper finishes raping and pillaging another game into the ground.
http://www.incgamers.com/News/18278/champions-online-subscription-deals-return
The supply limit thing came from a single forum post, which may have been altered after the initial posting, seeing how it's almost identical counterpart on the STO forum, lacks the bit about the supplies being limited. Same CM, same timestamp though. So unless he had two tabs/windows opened and was cutting and pasting (in which case it's weird that one of them doesn't have the same info), then a singular cross board update, followed by a subsequent edit on one of them is the more logical course of events.
This did lead to a lot of disgruntled folks, who rightfully complained. Course, this lead to the usual flamewars, between those who managed to get it early and for some reason took offense that folks got miffed, and the folks irritated by the sudden withdrawal as this was indeed properly communicated.