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EA and Maxis clarify Sim City bug reporting banning clause

23 Jan 2013 by Paul Younger
EA and Maxis clarify Sim City bug reporting banning clauseSimCity


A few days ago it came to people’s attention that there was a clause in the beta TOS agreement for that if players  knew about a bug and failed to report it they could find themselves locked out of all EA products. It read:

“It is understood and agreed that, as part of your participation in the Beta Program, it is your responsibility to report all known bugs, abuse of ‘bugs’, ‘undocumented features’ or other defects and problems related to the Game and Beta Software to EA as soon as they are found (“Bugs”). If you know about a Bug or have heard about a Bug and fail to report the Bug to EA, we reserve the right to treat you no differently from someone who abuses the Bug. You acknowledge that EA reserve the right to lock anyone caught abusing a Bug out of all EA products.”

This seemed overly harsh and actually quite ridiculous, how would they know that you knew of a bug and failed to report it. In an update today on their Facebook page they have clarified that this is not going to be happening.

Heads up, Mayors – it’s been brought to our attention that there’s been some confusion regarding the bug-reporting policy in the EA beta test agreement for SimCity.

Don’t worry – EA has never taken away access to a player’s games for failing to report a bug. In fact, we’re in the process of updating our agreement to make this point clear before the beta starts this Friday. If you have any more questions,

You can rest easy now, your EA games are safe. The beta for Sim City gets underway on 25 January. For more information on the Beta check the official FAQ.

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