Steam removes The War Z from sale, offers full refunds
Valve has responded to the controversy surrounding The War Z’s sudden and misleading launch on the digital download service by “temporarily” removing the game from sale and offering dissatisfied customers a full refund. The War Z is still listed on Steam, and can be played through the service, but it is no longer possible to purchase the title.
In a statement about the situation, which has escalated in the days following The War Z’s Steam release and culminated in a shameful non-apology from its developers, Valve said:
“From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchased the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here.”
This seems to be the correct course of action, given the misleading information about the game which accompanied its launch and the lack of any indication that the title was clearly still in (at best) a beta stage of release.
Wow, shows what mob mentality can do. What a shame and shame on Steam for bowing to fools.
The players can continue to play the game they want, or refund it if they think they got less than what was advertised. I think that’s more than fair?
No it wasn’t a mob mentality. What War Z done on steam was illegal. Read the first comment. It wasn’t about the game. It the fact that what the Dev for War Z was doing is illegal.
How would you like if a company advertising a car with a full set of feature on it and you buy it and it and got the car and none of the features that the advertise for the car are in it and on top of they set you a letter saying by having the car you waive your right to return the car.
Then tell you to your face. Oh it your fault you misread what we advertise for the car and go on and change the features in front of you?
Then go on and tell you. You can’t say thing about this or we will sue you and put you on a blacklist and you can’t buy anything in this area.
This story is not about a bad game. This story is about a business that
was set up for the sole purpose of generating money with misinformation
and false claims. JUST the same scheme the SAME company already did with
their other game “The War Inc”. This is borderline criminal and
doesn’t have much to do with the gaming industry, frauds like this
happen in every industry. Read more on the whole story around “The War
Z” here: http://warzscam.tumblr.com/