Blizzard being sued over Authenticator requirement to protect information
A class action lawsuit has been filed by a plaintiff called Benjamin Bell against Activision Blizzard claiming that Blizzard are “deceptively and unfairly” charging their customers by asking them to purchase a Blizzard authenticator to ensure the safety of their accounts on Battle.Net.
When Diablo 3 launched there were daily reports of accounts being hacked and then all of a sudden the complaints mysteriously stopped after a few weeks. Once the reports had settled down, Battle.Net was hacked on 9 August and Blizzard CEO Mike Morhaime issued a statement to the Blizzard community following the hack .
Blizzard actively encourage users of Battle.net to purchase an authenticator as a safeguard against hacking, and anyone who plays on Battle.Net extensively will likely own one.
Bell has filed to the class action as he claims that Blizzard: “negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website.”
Following the major breach in August, Bell also claims that neither Blizzard or Activision “took the the legally required steps to alert” players of Blizzard games using Battle.net.
Bell is seeking damages and an injunction to prevent Blizzard “tacking on” extra costs following the purchase of a game and requiring customers to sign-up for Battle.net accounts.
Source: Courthouse News
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