ArenaNet Temporarily bans players exploiting bugs giving them a second chance31 Aug 2012
Gamers will be looking for every advantage while playing Guild Wars 2. The Karma Weapons Exploit bug allowed weapons to be purchased cheap and has been exploited by around 3,000 players, much to the annoyance of ArenaNet. The usual procedure would be a permanent ban from the game but ArenaNet has taken a softer approach with first time offenders who discovered the bug.
Instead of a complete ban, they have given players a 72 hour ban, as long as they appeal through the game’s support system. This is a one off situation so players have now been warned.
Today we banned a number of players for exploiting Guild Wars 2. We take our community and the integrity of the game very seriously, and want to be clear that intentionally exploiting the game is unacceptable. The players we banned were certainly intentionally and repeatedly exploiting a bug in the game. We intended to send a very clear message that exploiting the game in this way will not be tolerated, and we believe this message now has been well understood.
We also believe and respect that people make mistakes. This is in fact the first example of a widespread exploit in the game. With this in mind, we are offering the members of our community who exploited the game a second chance to repair the damage that has been done.
Thus, just this once, we will offer to convert permanent bans to 72-hour suspensions. Should those involved want to accept this offer of reinstatement, contact us on our support website–support.guildwars2.com—and submit a ticket through the “Ask a Question” tab. Please use the subject heading of “Karma Weapons Exploit Appeal”, then confirm in the body of your ticket that you will delete any items/currency that you gained from the exploit. You should submit only one ticket. Once you have done so, we will lower your ban to 72 hours, and following your re-activation we will check your account to make sure that you have honored your commitment. If that commitment is not honored, we will re-terminate the account.
This is a first and final warning. Moving forward, please make sure you that when you see an exploitable part of the game, you report it and do not attempt to benefit from it.
No doubt other exploits will surface in the coming days but these bans send out a clear message to any player who thinks they can play the system.
For more on Guild Wars 2, check out Guild Wars: IncGamers.